Politique de remboursement

30 DAYS MONEY-BACK GUARANTEED

Can I return the WITEO if I’m not satisfied?

Absolutely! Ordering from WITEO is 100% risk-free. You can therefore order the WITEO, try them out and return it free of charge within 30 days if you are not satisfied. Once we have received your return shipment, you will receive a full refund.

How long does it take to get my money back?

As soon as we have received your package and everything turns out to be in order, you will receive the purchase amount back within 72 hours.

5 YEARS LIMITED WARRANTY

Does your device have a warranty?

WITEO warrants this device for a period of FIVE (5) YEARS after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device.

The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty. If you discover a defect and notify WITEO during the warranty period, WITEO will, at its discretion, replace the device free of charge.

Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period.

Any refunds given in full will void any warranty including any type of replacement.

To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period. To claim your warranty, you must email witeo@witeo.ca for assistance. Shipping costs are non-refundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

COUPONS
Coupons may not work during commercial events and shipping prices may change.